Privacy Policy

1. Who we are

Word of Faith Ministries Worldwide (“we”, “us”, “our”) is a ministry based in Wigan, United Kingdom. Our correspondence address is 44 Fisher Close, Wigan, WN3 5UT, United Kingdom. For data protection enquiries, please contact us at info@wordoffaith.org.uk.

2. What data we collect

We collect personal data only when you voluntarily provide it to us. This may include:

• Your name and email address (when you contact us by email)
• Any information you choose to include in your message
• Phone number (if you choose to provide it)

We do not collect personal data automatically through this website. We do not use analytics tracking, advertising cookies, or third-party data collection tools.

3. How we use your data

We use the personal data you provide to:

• Respond to your enquiry or prayer request
• Arrange counselling appointments
• Provide pastoral care and follow-up where requested

We will not use your personal data for marketing purposes unless you give explicit consent to receive communications from us.

4. Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data on the basis of legitimate interests (responding to your enquiry) or your consent (where you voluntarily provide information). For sensitive personal data such as prayer requests or counselling details, processing is based on your explicit consent.

5. Data sharing

We do not sell, rent, or share your personal data with third parties. Information you provide may be shared within the ministry team only as necessary to respond to your request or provide pastoral support. Prayer requests are treated as confidential.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. Contact enquiries and correspondence are retained for up to 12 months unless you ask us to delete them sooner.

7. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw your consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

8. Cookies

This website uses only strictly necessary cookies required for the site to function. We do not use analytics, advertising, or third-party tracking cookies. For more information, see our Cookie Policy.

9. Third-party services

This website is hosted on Vercel. Vercel may process limited technical data (such as IP addresses) as part of delivering the website. For more information, see Vercel's Privacy Policy. We use Google Fonts, which may involve a request to Google servers when loading the site.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact

If you have any questions about this privacy policy or how we handle your personal data, please contact us at info@wordoffaith.org.uk.